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Privacy Policy

1. Who We Are

RetailRockIT helps online retailers grow by purchasing qualifying stock and making it available to them on consignment. Our website also provides tools and resources to support sellers on marketplaces such as Takealot, Amazon, Makro Marketplace, and others.

2. Information We Collect

We collect only the information necessary to provide our services and help your business grow:

  • Personal Information: Name, email address, phone number, and business details you provide when contacting us or signing up.

  • Business Information: Product details, stock information, and other data needed to evaluate and support your business growth on consignment.

  • Technical Information: Basic usage data (e.g., IP address, browser type, device information) collected via cookies to improve your website experience.

We do not collect unnecessary personal details.

3. How We Use Your Information

We do not sell your information. It is only shared when essential to:

  • Service providers who help us operate our website and services securely.

  • Legal or regulatory authorities if required by law.

  • Partners you explicitly choose to connect with through our services.

4. Sharing Your Information

Your information is used solely for business growth purposes, including to:

  • Assess and manage qualifying stock for consignment.

  • Provide access to RetailRockIT services and seller tools.

  • Improve and personalize your experience with us.

  • Communicate with you about opportunities, updates, and support.

  • Comply with legal and regulatory requirements.

5. Data Storage & Security

We store your information securely and retain it only for as long as is necessary to help your business grow or meet legal obligations.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Update or correct inaccurate details.

  • Ask us to delete your data (unless we are legally obliged to keep it).

  • Opt out of receiving marketing communications.

These rights are protected under the Protection of Personal Information Act (POPIA) in South Africa and other applicable laws.

7. Cookies & Tracking

We use cookies to make our website work better for you, analyze usage, and enhance services. You can adjust cookie settings in your browser at any time.

8. Children’s Privacy

Our services are designed for business users, not for individuals under 18. We do not knowingly collect information from children.

9. International Users

If you access our services from outside South Africa, your data may be processed in other countries. We ensure appropriate safeguards are applied.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

RetailRockIT (Pty) Ltd
Email: rock-it@retailrockit.co.za

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